AI Is a Multi-Billion Dollar Industry — It’s Underpinned by an Invisible and Exploited Workforce

In dusty factories, cramped internet cafes and makeshift home offices around the world, millions of people sit at computers tediously labelling data. These workers are the lifeblood of the burgeoning artificial intelligence (AI) industry. Without them, products such as ChatGPT simply would not exist. That’s because the data they label helps AI systems “learn”. But [...]